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Getoutside - Sole of the City

Customer Reviews

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I ordered the burgundy rub Blundstones and I LOVE LOVE LOVE them! They are the perfect shade of cranberry red. I have a pair of black chisel toes as well and love them too. Blundstones are the best! The customer service was more than excellent. I purchased my boots on Sept 30 and on Oct 1, this colour went on sale. The price was adjusted without me even asking! Where do you get that kind of service?? Thanks Getoutside shoes....you are an amazing company!
Debbie Kingsburgh
I ordered a pair of slides the adilette adidas pair. And i was so happy when they had them in stock. I wasn't sure on sizing but i ordered them anyway! And i got them and of course they didn't fit and then they didn't have my size to exchange. So i asked them if i could return them because i used a coupon code and yes they said i could! Got back to me right away. I was super happy so i ordered another pair of shoes. I asked the same thing if i could return them if they didn't fit cause they were on sale and yes they said i could! which would never happen with a company these days! very impressed with the customer service and the time it took to get here which was under a week which is unheard of in Canada. Super happy! And will definitely be ordering more shoes from them (:
taylor stephenson
Ordered some sweet kelly green gazelles that arrived super fast but in the wrong size (my fault)! Messaged online support to find out whether I should wait for a size exchange or order the right size and return the ones i had (I really didnt want to miss out on my size) and the response, the refund and the new delivery of my (perfect!) kicks happened in less than a week! Fab customer service. When we lived in toronto, get outside was the only reason to head to queen west, so glad we can still shop here from the west coast!
eleanor cohen
I cannot believe what amazing customer service I received after ordering my shoes. Erin emailed me to tell me that while processing my order, they noticed the shoes (the last pair in my size) were slightly discolored and offered me many different solutions in order to fulfill the order. Erin was so quick to respond and everything worked out perfectly in the end. I will order here again and again based on the service alone! Thank you!
Marilyn Le
After the heartbreak of being unable to find Rihanna's PUMA Creeper in the Green/Bordeaux colorway ANYWHERE, I was lucky enough to find Getoutside on Twitter. I was a little skeptical purchasing from a store outside the U.S. but everything went off without a hitch. My shoes arrived in NY exactly 7 days (5 business days) after my purchase. Thank you guys for opening up your inventory for this shoe online!
Elva A.
I placed an order for some boots that turned out not to be in stock although the web-site indicate that they were. The on-line service staff were great to deal with and while the sale did not happen I am so impressed with the courteous and professional manner that I have been dealt with I will certainly be buying from Getoutside in the future. Chris Fournier
Chris Fournier
I just wanted to say thank you for your great service, very happy with my order and super fast shipping, less than 24 hrs,Wow,keep up the good job
Bahar Rad
Received my frye replacement boots today after the buckle broke off from my previous one! Thank you to the GetOutsideShoes Team for providing me with your extraordinary customer service and support. And a shout out to Erin who I exchanged emails with! THANKS!
lemondiplove
I've been coming back to these guys for a decade!! Absolute best selection, quality & service you're ever going to find:)) Thank you getoutside!!:D
Thomas Gerritsen
Hands-down the best customer service I've ever received. GetOutsideShoes went above and beyond expectations with my last order and I couldn't be happier.
Katherine Burden

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