Shipping & Exchange


Getoutside ships to Canada and the United States.

Canada Free Shipping & Return Offer

USA Free Shipping Offer

Please note for orders shipping to the USA:

The following brands DO NOT ship to the USA

Shipping Method

Please allow up to 72 hours handling time before orders ship

Region Delivery Time Method
Toronto - GTA 1 - 3 business days Canada Post Expedited Shipping
Ontario 2 - 5 business days Canada Post Expedited Shipping
Outside Ontario 3 - 7 business days Canada Post Expedited Shipping
USA 5 - 10 business days Canada Post Expedited Shipping
USA 3 - 10 business days USPS via 3rd Party carrier order limit $800 CAD


Returns & Exchanges: Online

We hope you enjoy your online purchase but if you need to return or exchange you can do so with the following options:

1. In-store: Visit us at our Toronto locations.

2. Mail: You can send returns or exchanges to the following email address:

Getoutside Online Returns
437 Queen Street West
Toronto, Ontario
M5V 2A5


If you qualified for a prepaid Canada Post Return shipping label, contact us at one of the following:

We will email you the prepaid return Canada Post shipping label to email listed on your order.

Complete the following:

Return & Exchange Information

Final Sale

Items tagged with 50%, 60%, 70% and 80% off tags are considered clearance items.

Price Adjustments / Price Matching

We do not offer price adjustments on previous purchases or price matching with competitors.

Warranty Policy

We offer a 1 year warranty from the date of purchase for any of our items that may be considered a manufacture defect. If so, please give us a call/email, or bring the item back to one of our two locations in Toronto and we can have the item replaced or repaired with proof of purchase.