Shipping

Processing Time

All orders are subjected to a processing time of 1-3 business days for your orders to be picked, packed and prepared before shipping.

Shipping

Getoutside ships to Canada and the United States.

Canada Free Shipping & Return Offer on orders over $39.99 before tax and after discounts

USA Free Shipping Offer on orders over $80 before tax and after discounts

Please note for orders shipping to the USA:

  • customers are responsible for any taxes and duties if applicable
  • Customers are responsible for any return shipping costs. Please contact us for a US return address to avoid unexpected custom charges, import duties and handling fees.

The following brands DO NOT ship to the USA

  • Blundstone
  • Glerups
  • New Balance
  • Keds 
  • Sperry
  • Vans

Shipping Method

Please allow up to 72 hours handling time before orders ship.

Region Delivery Time Method
Toronto - GTA 1 - 3 business days Canada Post Expedited Shipping
Ontario 2 - 5 business days Canada Post Expedited Shipping
Outside Ontario 3 - 7 business days Canada Post Expedited Shipping
USA 5 - 10 business days Canada Post Expedited Shipping
USA 5 - 10 business days USPS via 3rd Party carrier order limit $800 CAD

Store Pick Up Policy

We offer free in store pick up for online orders at our Queen Street location. You can choose the option in the check out process.

You will be notified via email that your order is ready for pick up. Please allow up to 24 hours for order to be ready.

What you need for Pick Up

  • Your order number
    Print out or show on this email on your device
  • A valid government photo ID that matched the name on the billing information
    Orders will only be released to customers who placed the order.
  • You will have to sign to acknowledge order has been picked up.