Customer Reviews

I love this store. Eversince I am buying shoes, this is the first store I am checking first.. i love all the brand they have. I got my Blundstone, UGG, Toms, Vanz, Haviannas and accessories at Downtown location. I love the staffs. They are all friendly and easy to talk with.. When it comes to customer service, they asnwers emails and calls immediately. I am proud to recommend this store to all my friends and colleagues. I love all the items that they are selling.. Good quality.. Thumbs up to this store!
Jenie Unite
I have nothing but exceptional things to say about Getoutside. I recently ordered shoes for my wife which arrived promptly and exactly as advertised, unfortunately they did not fit and we had to ship them back. The customer service was next level and I would love to do business with them again. It was truly heart warming to receive such great service and during what I am sure is a very busy time of year for them. Thank for your excellent service, I will definitely be a repeat customer.
Kyle Vipond
I don't usually submit reviews, but I want to acknowledge the fantastic customer service I received from this store. I ordered a pair of boots for my husband online. The order was shipped immediately and arrived in Nova Scotia only 3 days later. Unfortunately, the boots do not fit and need to be returned. Within an hour of sending an email, I received a friendly response and a prepaid shipping label for the return. We live in a rural area with limited access to stores where we can try things on, so we really appreciate online retailers with easy return policies. Getoutside is an exceptional example. Wish more retailers treated their customers this well. Thanks!!
Marilyn Brown
Your Store is so Great!!!! Your staff is fantastic,very helpful and friendly,your shoe selection is the best I have ever seen in Toronto,it makes me so happy when I shop there,I always find what I am looking for,keep up the good work,I recommend this store to all my friends and family Regards Nino
Nino Pozzi
Just ordered 2 pairs of shoes. Received them in 2 days.Extremely pleased with this company. Excellent communication and will definitely purchase from them again. Thank you so much -- quality product.
Bob Meilleur
Words cannot describe how pleased I was with your company. Working in an elementary school we are always looking for ways to keep warm during the cold months of outdoor duty. What an incredible surprise to find your 50% off section. I ordered new sorels for myself & my co-workers. The boots were delivered in record time & exactly how they were pictured on your website. Erin was amazing to work with & went above & beyond what she had to do! Thanks to Erin & how well I was treated I will definitely order from you again. Thank you
Donna Caissie
I just want to say how happy I am that I found getoutside.com. I'd been looking for a good deal on a pair of frye boots for a long time. Getoutside had them for less than half the price than frye.com and $100 cheaper than amazon. AND i got a 10% discount for joining newsletter etc. I couldn't be happier with my fryes and I got them in the mail in 2 days. I will add - in great condition. So glad I found getoutsideshoes.com - will definitely be back.
Michele
Bought a pair of Women Sorel's 1964 Pac 2, had a slight manufacturer's defect but the team kindly and quickly replaced my pair within a week. Great shoes and great service
Irene Zhu
This Company absolutely understands their customers! After a fairly intense internet search for Red Wing Men's Iron Ranger No. 8085 in Copper, I was lucky to have found getoutsideshoes.com. Not only did they have the boot I wanted in my color and size, but they were $90.00 dollars less expensive than redwingheritage.com in the U.S. including shipping! I had some questions before I opted to make my purchase, and they had lightning fast response time via their online support that easily closed the deal. Another much deserved accolade; My boots were delivered to me one full day before promised... in Florida!
Alfonzo Vuolo
Hi, I live in the USA and ordered a Pair of Red Wing Style#9106. They were shipped out Very Fast. Shipping was Very Quick. The Boots were on Sale for a Great Price. The Boots arrived in Perfect Condition. First Quality Boot not Factory Seconds. So Happy I found this On Line Site. I will be Ordering again. Thank You Petet
Peter Silecchio