All orders are subjected to a processing time of 1-3 business days for your orders to be picked, packed and prepared before shipping. Estimated shipping time does not include processing time. 

Free shipping on orders over $99.99, before tax and after discounts.

Orders under $99.99 are subjected to a flat rate shipping fee of $10, plus tax.

Region	Estimated Delivery Time
Toronto – GTA	1 – 3 business days
Ontario & Quebec	2 – 5 business days
Rest of Canada	3 – 7 business days

 

Free shipping on US orders over CA$150, before tax and after discounts. 

Orders under CAD$150 are subjected to a flat rate CAD$10 shipping fee.

Estimated delivery time: 5 – 12 business days from the order date.

While most orders will not be subjected to additional customs and duties, some orders might, based on the origins and value of the items. This will be the responsibility of the recipients, collected at time of delivery.

In order to avoid this as much as possible, some restrictions apply:

1. Order value cannot exceed US$800.
2. Oversized packages with multiple items may be cancelled.
3. These brands are not available to be shipped to the US

• Anello
• Baggu
• Fjallraven
• Herschel
• Vessi

Store pick up is always free!

You will receive an email notification when the order is ready for pick up.

*Please note that orders will be cancelled if not picked up within 1 month of fulfillment. Please reach out to us if you have any question. 

What you need for the pick-up:

• Your order confirmation email
• A valid government photo ID that matches the name on the billing information

Orders will only be released to customers who placed the order. You will have to sign to acknowledge that the order has been picked up.

Paid street parking available on Queen St W, in front of the store. Parking hours:

MON – FRI                 10AM – 3PM & 7PM – 12AM
SAT                               8AM – 12AM
SUN                              1PM – 12AM
NO parking MON – FRI 7AM – 10AM & 3PM – 7PM.