Shipping

PROCESSING TIME

All orders are subjected to a processing time of 1-3 business days for your orders to be picked, packed and prepared before shipping.

SHIPPING

CANADIAN ORDERS

Free shipping over CAD$49.99 before tax and after discounts.

Orders under CAD$49.99 are subjected to shipping charge, calculated at checkout.

All orders shipped via Canada Post Expedited Shipping.

Please allow 1-3 business days of processing time before orders are shipped. Estimated delivery time below is from date shipped.

Region Estimated Delivery Time

Toronto – GTA

1 – 3 business days

Ontario & Quebec

2 – 5 business days

Rest of Canada

3 – 7 business days

 

US ORDERS

Free shipping over CAD$150.00 after discounts (no sales tax applied).

Orders under CAD$150.00 are subjected to shipping charge, calculated at checkout.

US orders shipped with USPS via 3rd Party carrier. There will be no additional duty charges.  

Estimated delivery time: 5 – 10 business days from the order date.

US order restrictions:

1. Order value cannot exceed US$800.

2. The following brands DO NOT ship to the USA:

  • Blundstone
  • Glerups
  • Timberland
  • New Balance
  • Keds
  • Sperry
  • Sorel
  • Vans

 

STORE PICK UP POLICY

We currently offer in-store and curbside pickup at our downtown Toronto location.

During check-out, please select store pick-up as your shipping option at the bottom of the shipping page, after you have filled out your address.

You will receive an email notification when the order is ready for pick up.

What you need for the pick-up:

  • Your order confirmation email
  • A valid government photo ID that matches the name on the billing information

Orders will only be released to customers who placed the order. You will have to sign to acknowledge that the order has been picked up.

1. FOR IN-STORE PICK-UP

Once your order is ready, you can come by the store anytime and ask any staff member to grab your order.

2. FOR CURBSIDE PICK-UP

Once your order is ready, if you do not want to come into the store to keep physical distance, you can call to have your order brought outside to you when you arrive. Please call us at 416 593 5598, extension 1.

We’d suggest calling ahead of your pick-up to ensure minimal wait time.

3. STREET PARKING

Paid street parking available on Queen St W, in front of the store. Parking hours:

MON – FRI                 10AM – 3PM & 7PM – 12AM
SAT                               8AM – 12AM
SUN                              1PM – 12AM
NO parking MON – FRI 7AM – 10AM & 3PM – 7PM.