All orders are subjected to a processing time of 1-3 business days for your orders to be picked, packed and prepared before shipping.
Free shipping over CAD$99.99 within Canada, before tax and after discounts
Orders under CAD$99.99 are subjected to shipping charge, calculated at checkout.
All orders shipped via Canada Post Expedited Shipping.
Please allow 1-3 business days of processing time before orders are shipped. *Please note: Estimated delivery time below is from date shipped, not from date ordered. Shipping delays, while rare, can happen at times.
|Region||Estimated Delivery Time|
Toronto – GTA
1 – 3 business days
Ontario & Quebec
2 – 5 business days
Rest of Canada
3 – 7 business days
Free shipping over CAD$150 within the US, before tax and after discounts.
Orders under CAD$150 are subjected to shipping charge, calculated at checkout.
US orders shipped with USPS via 3rd Party carrier. There will be no additional duty charges.
Estimated delivery time: 5 – 10 business days from the order date.
US order restrictions:
1. Order value cannot exceed US$800.
2. The following brands DO NOT ship to the USA:
- New Balance
STORE PICK UP POLICY
We currently offer in-store and curbside pickup at our downtown Toronto location.
During check-out, please select store pick-up as your shipping option at the bottom of the shipping page, after you have filled out your address.
You will receive an email notification when the order is ready for pick up.
*Please note that orders will be cancelled if not picked up within 1 month of fulfillment. Please reach out to us if you have any question.
What you need for the pick-up:
- Your order confirmation email
- A valid government photo ID that matches the name on the billing information
Orders will only be released to customers who placed the order. You will have to sign to acknowledge that the order has been picked up.
STREET PARKING INFORMATION
Paid street parking available on Queen St W, in front of the store. Parking hours:
MON – FRI 10AM – 3PM & 7PM – 12AM
SAT 8AM – 12AM
SUN 1PM – 12AM
NO parking MON – FRI 7AM – 10AM & 3PM – 7PM.